Frequently Asked Questions

What age groups are Garvaya activities designed for?

Garvaya activities are selected for children aged approximately 3–8 years. The recommended age range will be clearly mentioned on every product page.

Are Garvaya products screen-free?

Yes. Garvaya focuses on hands-on activities that encourage children to create, build, think, communicate and explore away from screens.

Are the products safe for children?

Each product will include relevant age guidance, material information and safety instructions. Adult supervision may be recommended for products containing small parts or craft materials.

How do I select the right product for my child?

You can shop according to age or activity type. Each product page will explain the recommended age, skills developed, difficulty level and expected parent involvement.

Do you offer Cash on Delivery?

Cash on Delivery is planned for eligible Indian pin codes. Availability and any applicable COD charges will be shown during checkout.

How long will delivery take?

Estimated delivery times will depend on the delivery location and product availability. The expected delivery period will be displayed during checkout after fulfilment is configured.

Can I return a product?

Products received damaged, defective, incomplete or incorrect may qualify for replacement according to Garvaya’s final return and replacement policy. Full terms will be published before launch.

Can I cancel my order?

Orders may be cancelled before dispatch. Once an order has been shipped, cancellation might not be possible.

How can I track my order?

After dispatch, customers will receive tracking information through the contact details provided during checkout.

How can I contact Garvaya?

Customers can use the Contact page or the official customer-support details that will be added before launch.